OM Enterprises Group

Airtel

Terms & Conditions

Review the terms and conditions for Airtel plans, offers, and services.

Terms of Service – One Airtel Plan

This Agreement creates a legal binding between the User and Bharti Airtel Limited (along with Bharti Telemedia, Bharti Hexacom, and Service Partners). Please review the operational bundle guidelines detailed below.

  • 1. Overview of One Airtel Plan
    • Combines multiple Airtel services (Postpaid Mobile, Wi-Fi, DTH/IPTV) into a single unified account.
    • Provides a single consolidated monthly bill.
    • Includes centralized Call Centre Support and a Dedicated Relationship Team.
    • Entitles the user to free service troubleshooting visits for all bundled connections.
  • 2 & 3. Joining & Migration Rules
    • Registration is available via the Airtel App, Website, physical retail stores, or authorized reps.
    • Advanced Rental Plan balances will be automatically converted and adjusted into subsequent monthly billing cycle statements.
    • Existing Airtel Black users stay on current terms unless they modify, add, or remove items, which triggers a migration to the One Airtel Plan.
  • 4 & 5. Eligible Services & Bundling Rules
    • Minimum Requirement: A minimum of two active eligible services must be bundled under one account.
    • Prepaid Restriction: Prepaid connections are completely excluded; they must upgrade to Postpaid before bundling.
    • ₹100 Coupon Requirement: The bundle must specifically include at least one Wi-Fi connection AND at least one Postpaid Mobile Parent connection. No coupon is granted if either is missing.
    • Exclusions: The Wi-Fi + TV plan priced at ₹399 (10 Mbps) is strictly ineligible for promotional coupon discounts.
  • 5.2 Minimum Service Rental Requirements
    • Standalone Wi-Fi Plan: Minimum ₹499 per month
    • Wi-Fi + TV Bundle Plan: Minimum ₹599 per month
    • Standalone DTH Connection: Minimum ₹260 per month
    • Standalone IPTV Connection: Minimum ₹350 per month
    • Postpaid Parent Connection: Minimum ₹449 per month (COIP accounts below this threshold are excluded from discount benefits)
  • 5.3 Framework Bundle Quantity Limits
    • Postpaid Parent Connections: Maximum of 20 per bundle
    • Add-on Numbers: Maximum of 9 associated per parent connection
    • Broadband Connections: Maximum of 20 per bundle
    • Primary DTH Accounts: Maximum of 20 per bundle
    • Primary IPTV Accounts: Maximum of 1 per bundle
    • Secondary Connections: Maximum of 3 allowed per primary DTH or IPTV account
  • 6 & 7. Service Modifications & Removals
    • Plan upgrades or rental alterations are managed directly inside the Airtel App.
    • Individual services nested within the account bundle cannot be placed on temporary hold or paused.
    • Removing a core link (Wi-Fi or Postpaid Parent) instantly voids eligibility for the ₹100 promotional coupon benefit.
    • Non-Airtel connection networks cannot be imported into the billing layout.
  • 8 & 9. Installation, Upfront Payments & Location Prerequisites
    • Standard installation fees are fully waived in exchange for an upfront advance account payment.
    • Advance metrics include: ₹1500 for New Wi-Fi, ₹1500 for Wi-Fi + IPTV, ₹1500 for New DTH, and ₹500 for Standalone/Secondary IPTV or TV boxes.
    • Advance amounts are credited directly onto subsequent monthly service invoices.
    • Location Mapping: IPTV connections require strict physical deployment alongside the parent Wi-Fi modem inside the exact same location. DTH connections can reside anywhere.
  • 10 & 11. Consolidated Billing & Promotional Discounts
    • A single consolidated bill covers the cumulative total of all active nested services.
    • No Partial Payments: Partial account remittances are rejected. The absolute balance must clear fully each cycle to preserve active service states.
    • The monthly promotional discount value is strictly capped at a maximum of ₹100 per bundle instance.
    • Redemption Condition: The ₹100 promotional coupon applies and translates exclusively when bill payments are processed directly via the official Airtel App portal.